How can we help you?

The 'PIN LOCKED CALL BANK' message displayed on the card-reader means the PIN for that card has been locked.

If the wrong card PIN has been entered into the card-reader 3 times, the PIN will lock to protect you.

What type of card are you using with your card-reader?

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Anytime Banking or our website