How can we help you?

If you were expecting a new debit card it should normally arrive within the next 3 working days from when it was ordered. However, if your debit card has not arrived please call our telephone banking service using the same Security Details as Online Banking.

Please ensure you have allowed 3 working days for delivery.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

Ask Cora

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Anytime Banking or our website