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How do I set up a standing order?

A standing order is when you tell us to pay a fixed amount to someone straight from your account at regular intervals. The money is taken from your account automatically on a fixed date and will show up on your statement.

To set up a standing order using your mobile app

  1. Log in to your mobile app
  2. Select the account that you want to set up the standing order to come from
  3. Select the 'Standing order' section
  4. Select 'Create' in the top right of the screen to add a new standing order
  5. Choose your payee from the lists provided - either to a payee, company or your own account
    • You can only choose an existing payee. To send a Standing Order to a new payee, please use Anytime Internet Banking
  6. Follow the on screen steps to set up the description, amount and payment intervals
  7. Review and confirm the details

To set up a standing order online

You will require a card-reader and a card you can use with that reader to complete this process. However, if you are registered for biometrics you will require your mobile app.

  1. Access your Anytime Internet Banking service at (opens in a new window).
  2. Select 'Payments and transfers' from the left hand menu.
  3. Under the 'Standing Orders' heading select 'Create a standing order'.
  4. Type in the payees name.
  5. Type in their bank account number.
  6. Type in their sort code.
  7. Type in a reference.
  8. Select a payment period.
  9. Click 'Next'.
  10. Choose the account the standing order is to be paid from.
  11. Enter the amount.
  12. Select when and how often you want your standing order to be paid.
  13. Click 'Next'.
  14. A summary of your standing order will be displayed, check the details and authorise with your card-reader or mobile app.
  15. Once authorised with your card-reader or mobile app, your new standing order will be set up.