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I can't see Apple Pay in Wallet, what should I do?

If, when opening the Wallet on your mobile device, you can't see the screen please take the following steps:

If you are still having an issue, please contact our dedicated team.

Digital Wallet support (Apple Pay/Android Pay)
Debit and credit cards: 0345 307 3337
overseas: +44 (0)161 930 8555
Open 8am - 6pm Monday to Saturday (excluding Christmas Day and New Year's Day)
Calls may be recorded.

Please have your Customer Number & PIN ready when you call. These are the same details you use to log in to Anytime Internet Banking.