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How long does it take for a Paym payment to be received into my account?

Payments made through the service will usually be instant but may take up to 2 hours.

If you haven't received the payments after 2 hours, please contact us.

Mobile banking app helpdesk
0345 366 7001 (overseas +44 2381 244 179)
Open Monday to Saturday 8am - 6pm.
Calls may be recorded.