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How can I use WebChat?

If you have been unable to find an answer to your question using our Frequently Asked Questions you may find it useful to chat to us online.

You may also be invited to WebChat with us if we think you need assistance with Anytime Internet Banking, or an application.

Please use the chat now button below.

Anytime Internet Banking Helpdesk

Chat online with one of our advisors

Chat now

WebChat is a form of real-time online communication between you and one of our service advisors based on typed text.

Useful Telephone Numbers
If you need further assistance please contact us.

Card Services

0345 300 4643
Minicom: 0800 015 4422
Open 24 hours a day.
Calls may be recorded.

Card Loss Centre

0370 600 0459
Lines are open 24 hours a day.
Calls may be recorded.
Daytime calls cost up to 8p plus up to 6p per minute from BT lines Mon-Fri. Calls from other networks may vary.

Loans, Overdrafts and Charges
03457 424 365 (Overseas +44 289 053 8033)
Lines are open 24 hours a day.
Calls may be recorded.