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Need help with your Anytime Internet Banking?

We have a range of support options to help you using the service.

Using the search box you can ask a question and get the answer to all our most frequently asked questions.

You can also use our webchat service which is available 24x7. They can take you through the solution to some of our most complex questions.

Anytime Internet Banking helpdesk
Chat online with one of our advisors

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Alternatively, for detailed queries about your account, you can call telephone banking.

Telephone banking
03457 424365 (overseas +44 2890 538 033)
Minicom: 0800 015 4422
Open 24 hours a day.
Calls may be recorded.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Anytime Internet Banking.