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Why when using the app is my mobile phone number wrong?

This is the number that the bank has for you.

Your mobile number can be updated by logging into Anytime Internet Banking - Find out how to update your mobile number.

You may also contact our telephone banking team.

Telephone banking
03457 424365 (Overseas +44 2890 538 033)
Minicom: 0800 015 4422
Open 24 hours a day.
Calls may be recorded.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Anytime Internet Banking.

Alternatively you may wish to visit a branch.

Ulster Bank branch locator
Find your nearest branch using our branch locator (opens in a new window).