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Why doesn't my balance match what I was expecting?

To discuss the balance of your account, or entries on your account in more detail, please contact our telephone banking team.

Telephone banking
03457 424365 (overseas +44 2890 538 033)
Minicom: 0800 015 4422
Open 24 hours a day.
Calls may be recorded.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Anytime Internet Banking.