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I have received a Default Notice, what should I do?

Default notices are sent when your account has fallen behind on payment, please make a payment as soon as possible to restore your account for the amount advised on your default notice.

To make a payment using online banking see How do I make a payment using Anytime Internet Banking?


For instructions on how to make a payment using the mobile app see How do I make a payment or transfer using the mobile app?


To make a payment to your Credit Card see How to pay your credit card

If you are unable to make a payment and are struggling financially, further help and support can be found on our Financial Support pages