Ask a question

How do I request a PIN reminder for my credit card?

Anytime Internet Banking

If you have added your credit card to Anytime Internet Banking under the 'Manage a personal credit card' section of 'Cards' you will be able to request a PIN reminder from the list.

You will also be able to set up a direct debit, add an additional card holder and update the email address associated with your credit card.

Card services
You can contact our credit card team via secure messaging within your mobile app, or alternatively please ring on:
0345 300 4642 (overseas: +44 126 850 8018)
Relay UK: 18001 0345 300 4642
Accessibility information (opens in a new window).
Open 24 hours a day.
Calls may be recorded.

Mobile app

  1. Log in to the mobile app and select your credit card.
  2. Tap 'Manage My Card' and select 'PIN services'.
  3. Select 'Send me my PIN' and follow the on-screen instructions.