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What is your Newsfeed?

What is my Newsfeed, and where do I find it?

Your Newsfeed is the home screen of our mobile app's Spending feature. It provides you with insights into your spending habits on your personal current accounts, and against any budgets you may have set. You can view your Newsfeed by selecting the Spending tab in your mobile app.

Your Newsfeed is unique to you, and the insights shown on it will not be accessible to anybody else, including bank staff or any joint account holders.

Using your Newsfeed

Support with your Newsfeed

How often is my Newsfeed updated?

Your Newsfeed will be updated every time you log in to your app, providing there are new insights available. If you recategorise transactions or make other changes in Spending that result in your current insights no longer being applicable, this will update next time you log in to your app.

How long do insights remain on my Newsfeed?

Your Newsfeed will be updated every time you log in to your app, to reflect the spending activity on your account(s). We will show you a maximum of four insights on your newsfeed, and old insights will be replaced when new ones become available.

Where does my Newsfeed source the information that I am being shown?

The information in your Newsfeed reflects the spending that you have undertaken on your accounts, and any budgets you may have set. There will not always be new insights available if you have had little or no activity on your account.

Can my joint account holder view my Newsfeed?

Your Newsfeed and the insights shown on it are unique to you, and will not be accessible to anybody else, including joint account holders, and bank staff.

Your joint account holder will have access to their own individual Newsfeed and insights in their own mobile app.

Why am I only shown four insights on my Newsfeed?

You will be shown a maximum of four items in your Newsfeed, and these will be the most relevant insights to you, based on how you use your bank account and how you perform against any budgets you may have set. This will update every time you log in to your app, based on relevance and new transactions.

How does my Newsfeed select which insights to show me?

Your Newsfeed will present you with insights in the order that they are generated by your account activity. Each time you log in to your app, these will be replaced with new insights, as and when they become available based on your account activity.