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What is Apple Business Chat (ABC)?

Apple Business Chat is a new way to communicate with the bank using Apple Messages form an iPhone, iPad or iPod touch. You can find out more about how to use Apple Business Chat from Apple’s support website (opens in a new window)

How does the bank use Apple Business Chat?

Currently, the Bank is using Apple Business Chat for support with Apple Pay:

  • Trying to register for Apple Pay
  • Issues with Apple Pay
  • Stopping Apple Pay

To start an Apple Business Chat with the Bank, visit our Apple Pay page from an iPhone, iPad, or iPod touch with the latest version of the iOS and tap on the button to message us.

How secure is Apple Business Chat?

Apple Business Chat is designed to protect your information and enable you to choose what you share. Apple Business Chats are encrypted between your device and Apple’s servers and when Apple transmits them to the Bank. Apple doesn’t read the content of your Business Chats with the Bank or other businesses the use the service. To find out more about Apple Business Chat and Privacy, you can visit Apple’s support website (opens in a new window)