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What should I do if I pay the Minimum Payment Plus by Direct Debit, but can’t afford the amount one month?

If there is a month where you feel the Minimum Payment Plus is not affordable, you must contact us on 0370 333 9092 or Relay UK on 18001 0370 333 9092 to amend the Direct Debit amount to ensure we don't claim the Minimum Payment Plus amount.

You need to still pay at least your minimum payment due each month to keep your account repayments up to date.