How can we help you?

If your card is lost or stolen, you need to report it to us, so we can cancel the card and order a replacement.

When you add a card to Google Pay, a virtual account number replaces your card details. For this reason, you can continue to pay with Google Pay while you wait for your replacement card to arrive.

When you receive the replacement card, we recommend that you remove the lost or stolen card from Google Pay and add your replacement card to it. If you do not do this, you will be able to pay with the lost or stolen card on Google Pay until its expiry date.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

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Find Cora in the mobile app, Anytime Banking or our website