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What are the tell tale signs of a scam?

Before you pick up the phone or respond to an email, fax or letter look out for these telltale signs - and think carefully about what you are being invited to do:

  • A scam will usually offer you something for nothing, when you have had no previous correspondence or involvement
  • You get an 'opportunity' to earn easy money in exchange for an up-front cash fee and perhaps your account details
  • You may be asked to call a premium rate phone number to collect a prize
  • You may notice poor spelling and grammar
  • There will often be a PO Box number in the contact address
  • The scam may involve payment being made to an unconnected party in a different country

Remember to STOP AND THINK:

  1. Never disclose security details, such as your PIN or full banking password
  2. Don't assume an email, text or phone call is authentic
  3. Don't be rushed - a genuine organisation won't mind waiting
  4. Listen to your instincts - you know if something doesn't feel right
  5. Stay in control - don't panic and make a decision you'll regret