Looking for answers
Ask a question

I have tried to register for Paym, but an 'incorrect mobile number' message is displayed.

This means that the number we hold on our records currently does not match the number you are using to register.

You will need to update your mobile number with us before you can complete your Paym registration.

This can be done in one of several ways:

Once we have your correct mobile number you can register for Paym using the Mobile Banking app.

Telephone banking
03457 424365 (Overseas +44 2890 538 033)
Minicom: 0800 015 4422
Open 24 hours a day.
Calls may be recorded.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Anytime Internet Banking.

Ulster Bank branch locator
Find your nearest branch using our branch locator (opens in a new window).