Looking for answers
Ask a question

Why do I need to use my card-reader when I set up a payment to someone new?

This is because we need to be sure the new instruction is coming from yourself. Using your card with the card-reader is like giving us your electronic signature - adding another layer of security to your banking transactions.

For further information on card-readers see https://digital.ulsterbank.co.uk/personal/ways-to-bank/online-banking/do-more-with-anytime-banking/card-reader-how-to-use-your-card-reader.html (opens in a new window).