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I have tried to register for Paym, but a 'no eligible accounts' message is displayed.

If you are seeing the 'no eligible accounts' message this means that you do not have an account that can be registered for Paym.

If you believe you do have an eligible account, please contact us.

Mobile banking app helpdesk
0345 366 7001 (overseas +44 2381 244 179)
Open Monday to Saturday 8am - 6pm.
Calls may be recorded.

Please note: Paym is not currently available for business accounts.