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What action do Ulster Bank take if we see suspicious activity on your account?

As part of our fraud prevention measures you may receive a call from us asking you to confirm details about a particular transaction. Please note that we will never ask for your full password or any sensitive account information including card-reader codes.

If we are unable to reach you then we may leave a voicemail send you a text message or a letter to your registered address advising what you need to do to contacts us. It is important that you get in contact with us as soon as possible as we may have placed a temporary block on your accounts.

For issues relating to your bank account please call:

Online and telephone fraud
0800 161 5151
overseas: +44 125 230 8047
Open 24 hours

Alternatively for credit cards please call:

Card services
Gold credit cards: 0345 300 4643
Student credit cards: 0345 300 4642
overseas: +44 126 850 8018
Minicom: 0800 015 4422
Open 24 hours a day.
Calls may be recorded.