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How do I cancel a regular subscription or recurring transaction?

If you need to cancel a regular subscription or recurring transaction you should first of all make sure you have cancelled the payment with the retailer. 

You can then cancel a regular or recurring payment, for a subscription to a free trial or a service by completing the request form.  

You will need:

  1. Your account and card payment details
  2. The payment details - Company Name, Amount, Frequency, Payment Date

Direct Debits and Standing Orders can be cancelled using your Anytime Internet Banking or mobile app.