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What is a card-reader and how do I use one?

Image of Card-Reader and Card

When you'll use your card reader

A card reader gives you an extra level of security when using Anytime Internet Banking, and you may need to use it to confirm your identity when logging in if you don’t have a mobile number, or you’ve recently updated it with us.

When you bank online, you'll also need a card reader to:

  • set up a payee
  • make a payment for the first time 
  • update any regular payments, like standing orders
  • update personal details, like your mobile number, PIN, email address or password
  • manage your activity alerts

Don't have a card reader? You can order one by:

  1. Logging into your Anytime Internet Banking service at (opens in a new window)
  2. Select 'Security' from the menu In the 'Using a card reader' section
  3. select 'Order a card reader'

For further information on card-readers see (opens in a new window).