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I've forgotten my debit card PIN - what can I do?

You can order a PIN reminder using Anytime Internet Banking.

  1. Select 'Cards' from the main menu
  2. In the 'Manage your debit card' section select 'Get a PIN reminder' from the menu
  3. Add the last 5 digits of your Ulster Bank debit card and your date of birth to the online form
  4. Select 'Submit' and one will be sent to you within 3-5 working days

Alternatively, you can contact telephone banking.

Telephone banking
03457 424365 (overseas +44 2890 538 033)
Minicom: 0800 015 4422
Open 24 hours a day.
Calls may be recorded.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Anytime Internet Banking.